Frequently Asked Questions

No, SG Partner World is not a paid marketplace. It is a portfolio of products and services, including third-party products with which SG Technology Consultants has gained practical experience through consultancy, project management, implementation, second-level support, product adoption and marketing management, depending on the relevant product category or industry segment.

This is not a paid-listing portal. If SG Technology Consultants has practical experience with any of your products, it can be listed along with the services we have provided in relation to it. The technology provider’s or supplier’s name is not disclosed for confidentiality reasons and to ensure that the portal is not used as a supplier or product comparison platform.

No. This is not a paid service.

We do not have reseller agreements with any travel technology company. The purpose of this portal is to showcase SG services and practical experience across various technology products.

We are not lead generators for technology companies, nor do we simply introduce providers and disengage after receiving a benefit. We are a technology consultancy and project management firm that remains actively involved in helping clients take projects from initial planning through successful go-live and beyond. If you select a product with which we have practical experience, we can participate throughout the project by defining the scope, establishing the appropriate processes, coordinating with all involved parties and supporting successful implementation. All product-related commercial arrangements and contracts will be directly between the client and the technology provider, while SG Technology Consultants will be contracted separately for the applicable consultancy, project management, implementation or support services.

If you require only the product, we can introduce you directly to the technology provider, who will manage your requirements, commercial discussions and contract. Naturally, you may ask how SG Technology Consultants is compensated in such cases. While this is uncommon, as most clients also engage our services, any effort contributed by SG may be charged to the technology provider where an appropriate service arrangement exists. Our charges are based on the effort and services provided, not on the value of the product contract.

We place the utmost importance on trust and transparency. If a client has signed a service agreement with us, we will accept payments only from the client and strictly in accordance with the agreed contract. For example, if you engage us to identify the most suitable Travel booking engine and agree to a fixed consultancy fee or monthly service fee, that will be our sole compensation. Even if the selected technology project is valued at USD 500K, we will not accept a single fils, commission, referral fee or any other benefit from the technology provider. The only exception may arise when SG Technology Consultants directly proposes a product for a specific requirement or special business scenario, where we will have an agreement with the technology provider (But this is not our focus business model).

For off-the-shelf technology products, the product agreement will be signed directly with the technology provider. Any consultancy, project management, implementation or support services provided by SG Technology Consultants will be covered under a separate service agreement with us.

Yes. We have several long-term engagements in which we support the internal IT and technology departments of different companies. Although some of these are major clients, their names are not publicly disclosed because our services are delivered on behalf of, or in support of, their internal teams. We welcome and actively support this engagement model.

SG’s founder and key consultant brings over six years of experience managing the online portfolio of a group of seven companies, followed by more than 14 years with one of the world’s leading GDS and travel technology brands. During this time, he was responsible for several high-value products, major projects and regional budget management across his assigned domains. SG continues to follow the discipline, multinational working standards, structured processes and commitment to quality gained through this experience. Compared with the scale and value of the projects previously managed, SG’s current projects are relatively small. Our founder remains deeply grateful to the organisation that shaped his professional journey and laid the foundation for SG’s capabilities today.

This would not align with our business model. We are connected with more than 35 travel technology companies, and many have approached us to resell or refer their products in return for commercial benefits. The moment we accept such an arrangement, we can no longer position ourselves as an independent and supplier-neutral consultancy. However, we can work with you transparently. We can study your product portfolio and include suitable solutions in relevant RFI and RFP processes. The client’s final selection will be based entirely on their requirements, your proposal, the evaluation criteria and the applicable procurement procedures. Your clients may also benefit from SG’s consultancy and service portfolio. Products that we find relevant and valuable may be featured on SG Partner World and our social media channels without any paid-listing or referral arrangement.

SG and its delivery structure bring decades of experience in project and product management, consultancy, implementation and support services. Much of our knowledge has been developed through direct involvement in complex, end-to-end live projects and cannot be gained easily. Our strategy is to create value through this knowledge and practical expertise. We therefore focus on long-term, service-based client relationships rather than short-term revenue from product reselling or referral benefits.

SG Partner World is not a product comparison portal. Its purpose is to highlight our practical experience with various technology products and services. Displaying provider names could turn it into a comparison platform, potentially presenting perceived strengths and limitations without considering each client’s specific requirements and budget. Without proper consultancy and a clear understanding of these factors, such comparisons may lead to incorrect conclusions.